Cookie policy
Last updated
This is placeholder text
The structure below reflects what the site actually does today, but the wording has not been reviewed by anyone qualified. It must be checked before launch.
What a cookie is
A cookie is a small file a website asks your browser to store. Some are needed for the site to work at all. Others track behaviour, and those need your permission before they are set.
What this site sets
Everything below is a strictly necessary cookie. None of them track you, none are shared with anyone, and none require consent.
| Cookie | Purpose | Expires |
| --- | --- | --- |
| lead-theme | Remembers whether you chose light or dark mode, so the correct one is rendered before the page is sent to you. | 1 year |
| lead-cookie-consent | Remembers your answer to the cookie banner, so you are not asked again. | 6 months |
| lead-announcement | Remembers that you dismissed a site notice, so it stays dismissed. | 1 year |
Analytics
TODO: confirm and name the analytics tool before launch.
The tool chosen for this project is cookieless. It records aggregate page views without setting a cookie, without a persistent identifier, and without collecting anything that identifies you. Because it stores nothing on your device, it does not require consent under the Privacy and Electronic Communications Regulations.
That may change. If a tool that does set cookies is ever added, it will be listed in the table above and it will only run once you have accepted.
Live chat
Live chat on this site is provided by Tidio. It only loads if you accept optional cookies. Once it has loaded, Tidio stores information on your device so that a conversation carries on as you move between pages, and messages you send in the chat are handled by Tidio on our behalf. If you reject optional cookies, the chat does not load and nothing is stored; you can still reach us through the contact form.
TODO: list the cookies and storage Tidio sets, with their lifetimes, from Tidio's own documentation before launch.
What we do not set
No advertising cookies. No social media pixels. Nothing that follows you to another site. The only third party that stores anything on your device is the live chat, and only once you have accepted.
Changing your mind
TODO: add a link or control here that reopens the cookie banner, once one exists. A policy that tells someone they can change their choice without giving them a way to do it is not much use.
You can also clear cookies for this site in your browser settings, which resets every choice above.
More detail
How we handle personal data generally is covered in our privacy policy.