Energy Bills
Think Your Energy Bill Is Wrong? Here Are 4 Signs to Look Out For
An unexpectedly high bill could be caused by estimated readings, incorrect charges or changes to your tariff. Discover the warning signs.
2 min read, published
Energy Savings Simplified.
Not sure why your energy bill is so high?
Let's find out what's driving your costs, check whether your bill reflects your actual usage, and identify where you could save.
Your one stop shop for energy savings.
An example electricity bill. Billed on an estimated reading, the total is £246.88. Recalculated on an actual meter reading, the total is £167.39, a difference of £79.49.
Your energy bill tells you what you owe. It doesn't tell you why.
Is your bill correct?
We check your bill against your meter readings and charges.
Are you paying too much?
We review your tariff and energy costs to find out where you could save.
Are you using more energy than you need?
We analyse your energy use and help you find ways to reduce it.
What should you do next?
We explain what we find and help you take the right next step.
One check can reveal a much bigger picture.
We start with what you're actually using, not assumptions. By bringing your energy information together, we can understand what's happening, uncover where you could save and help you decide what to do next.
Bills
What you've been charged.
Meter readings
What you've actually used.
Energy use
How your consumption changes.
Market research
The options available to you.
Explore your energy picture.
See what your information can reveal about your bill, tariff and energy use, and what you can do next.
A bill check that doesn't stop at spotting the problem.
We compare your bill with your actual meter reading, explain anything that doesn't add up and help you put it right.
Check my billExampleEstimated reading identified
Your bill
What we found
- Billed reading8,790
- Actual reading8,421
- Your bill appears to be based on an estimated reading.
Recommended action
Submit your actual reading and request a corrected bill.
Check my bill
Find a tariff that fits how you actually use energy.
We compare suitable options using your consumption and current market information, so you can see what switching could mean for you.
Compare my optionsExamplePotential saving £81
Your current tariff
Estimated annual cost £862
Based on your energy use
- Option A£809 / year
- Option B£781 / year
- Option C£834 / year
Compare my options
Understand what's driving your energy consumption.
See how your usage changes over time and uncover opportunities to use less and save more.
Understand my energy useExample
June, so far this month
£64.70
Forecast total: £83.84
Change spottedYour energy use was higher this month.
Opportunity identifiedSee what could be driving the increase.
Your energy information, all in one place.
See your bills, consumption, tariff and recommendations together, so you know where you stand and what to do next.
Explore my energyExampleOpportunities: 3 found
Your energy
Last 6 months: 1,298 kWh, £408
Latest insights
- Estimated reading identifiedBill
- More suitable tariff foundTariff
- Higher energy use in JuneUsage
Explore my energy
Who this is for.
Whether you're managing energy at home, across multiple properties or for a business, LEAD helps you get clearer answers about what you're paying, what you're using and where you could save.
Homeowners and renters
Your energy bill feels too high, but you’re not sure why.
We’ll check whether your bill reflects what you’ve actually used, help you understand what’s driving your costs and look for ways you could save.
Landlords and property managers
Managing energy across multiple properties can quickly get complicated.
We help you manage utilities and control costs across your portfolio, from resolving billing issues and procuring suitable contracts to cost forecasting and metering support.
Businesses
Energy is a cost you want more control over.
We validate your bills against actual meter readings, identify suitable tariffs and energy contracts. Through energy audits and ongoing energy management, we identify opportunities to cut waste, improve efficiency and reduce costs.
Moving home
Start your new home with your energy set up properly.
We help you record the right opening meter readings, set up your utility supplies and understand your tariff options, so you can manage your energy and costs confidently from the start.
Independent advice. Your interests first.
- Not an energy supplier
- We don't sell energy. Our role is to help you understand your energy and make better-informed decisions.
- Your interests come first
- Our recommendations are based on your energy needs, usage and circumstances, not on pushing a particular supplier.
- Based on your usage
- Where possible, we use your meter readings and consumption data to check what you're paying and assess your options.
Energy guides.
Practical energy advice to help you understand your bills, spot potential problems and find ways to save.
Metering & BillingEstimated vs Actual Meter Readings: Why the Difference Matters
Your bill may be based on estimated rather than actual readings. Understand how this can affect your charges and why accuracy matters.
2 min read, published
Energy CostsWhat Makes Up Your Energy Bill?
From energy consumption to unit rates and standing charges, discover what affects your bill and why your costs may be higher than expected.
2 min read, published
FAQ
Questions about getting started?
What do I need for an energy review?
Your latest energy bill and a recent meter reading are a good place to start. Make a note of the date you took the reading too. If we need anything else, we’ll let you know.
My energy bill seems too high. Can you check it?
Yes. We’ll check your bill against your meter readings to see whether the charges reflect what you’ve actually used. We can also look at what may be driving your costs and where you could save.
Review my billWhat if there’s nothing wrong with my bill?
That’s useful to know too. We can look beyond the bill at your energy use and tariff to see whether there are other opportunities to reduce your costs.
Do I need a smart meter?
No. You can provide a meter reading yourself. If you’re unsure how to read your meter, we can show you what to look for and what information to send us.
Do I have to switch energy supplier?
No. If we find a more suitable tariff or energy contract, we’ll show you the options and explain what they could mean for you. The decision to switch is always yours.
Can you help if my supplier has billed me incorrectly?
Yes. If we identify a potential billing issue, we’ll explain what we found and what needs to be corrected. We can also support you in resolving the issue with your supplier.
Is the energy review really free?
Yes. Your initial energy review is free. We’ll look at your information and explain what we find. If you need additional paid support, we’ll explain the service and cost before you decide whether to proceed.
Find out where you stand.
Send us your latest bill and meter reading. We’ll check what you’re paying and uncover where you could save.
